Terms of Service

By accessing or using our website, www.zonasanmiguel.com, you agree to the following Terms of Service. These terms govern your use of our website, digital platforms, property search tools, and online informational services.

Please read them carefully. If you do not agree with these terms, you should discontinue use of the website.

These Terms of Service are governed by applicable Mexican law, including consumer protection legislation and regulations governing real estate advertising and services.

1. About Zona San Miguel Real Estate

ZONA SAN MIGUEL REAL ESTATE is a boutique real estate agency based in San Miguel de Allende, Guanajuato, Mexico, specializing in residential property sales, buyer representation, property marketing, and selected rental services.

Our website provides property listings, market information, digital property search tools, and access to professional real estate advisory services.

Contact Information

2. Acceptance and Scope of Services

By accessing, browsing, or interacting with our website, you acknowledge these Terms of Service.

Use of the website does not automatically establish a client-agent relationship, brokerage agreement, fiduciary relationship, or contractual obligation to purchase, sell, or lease real estate.

Any professional representation, commission arrangement, exclusivity agreement, or other binding real estate service relationship will be established through the appropriate written agreement, when applicable.

Nothing in these Terms limits the rights granted to consumers under applicable Mexican law.

3. Property Listings and Information

We make reasonable efforts to provide accurate, current, and useful information regarding properties advertised on our website.

However, listing information may be supplied by property owners, developers, cooperating brokers, or other authorized sources.

Property descriptions, dimensions, floor plans, photographs, amenities, availability, and other details should be confirmed through the appropriate documentation and professional verification.

Listing information is provided for general informational and marketing purposes and does not independently constitute a binding offer to sell or lease a property.

Property information is subject to applicable Mexican consumer protection and real estate advertising requirements, including NOM-247-SE-2021.

4. Property Prices, Availability, and Additional Costs

Property prices and availability may change before an offer is formally accepted or a binding agreement is executed, subject to applicable legal and contractual conditions.

Unless expressly stated otherwise, advertised property prices exclude additional transaction expenses such as:

  • Property acquisition taxes and duties.
  • Notary and public registration fees.
  • Appraisal and inspection expenses.
  • Mortgage origination and financing costs, when applicable.
  • Other transaction-related costs disclosed as required by law.

Property prices may be presented in United States dollars (USD), together with the applicable Mexican peso (MXN) information required by Mexican regulations.

When a transaction involves currency conversion, the exchange rate and payment conditions will be determined by the applicable agreement and legal requirements.

Prospective buyers are encouraged to request a detailed estimate of acquisition costs before proceeding with a purchase.

5. Photographs, Virtual Staging, and Marketing Materials

Photographs, videos, floor plans, virtual tours, renderings, and other visual materials are intended to help users understand a property’s characteristics and potential.

Some images may be professionally enhanced to improve lighting, color, sharpness, or visual presentation.

Certain properties may also feature digitally generated furniture, decorative elements, or virtual staging to illustrate possible interior design and furnishing options.

Such enhancements are not intended to misrepresent the property’s actual structural characteristics, dimensions, permanent installations, or physical condition.

When virtual furnishings or other digitally added elements could reasonably be confused with existing features, the images will be identified accordingly.

Furniture, appliances, artwork, and decorative items shown in marketing materials are included in a sale only when expressly established in the applicable purchase documentation.

6. Artificial Intelligence and Zona Smart

Our website may incorporate artificial intelligence technologies, including Zona Smart, our AI-powered real estate search assistant.

Zona Smart is designed to help visitors explore available properties, identify potential matches based on their preferences, and access general real estate information.

By using Zona Smart, users acknowledge that:

  • Responses may be automatically generated by artificial intelligence.
  • Property recommendations depend on the information available to the system.
  • AI-generated information may occasionally contain inaccuracies or outdated details.
  • Property availability, prices, specifications, and legal conditions must be independently confirmed.
  • AI responses do not constitute legal, tax, financial, or professional real estate advice.
  • AI-generated communications do not independently create contractual commitments.

Users should avoid submitting passwords, banking credentials, government identification numbers, or other highly sensitive information through the AI interface.

Personal information submitted through Zona Smart will be handled in accordance with our Privacy Notice.

7. Contact Forms and Communications

Visitors may contact ZONA SAN MIGUEL REAL ESTATE through website forms, email, telephone, WhatsApp, or other available communication channels.

By voluntarily providing contact information and requesting assistance, users authorize us to use that information to respond to their inquiries and provide related follow-up services, as described in our Privacy Notice.

Submitting a form or requesting property information does not obligate the user to purchase, sell, or rent a property.

Marketing communications will be managed in accordance with applicable consent and privacy requirements.

8. Real Estate Representation and Professional Services

ZONA SAN MIGUEL REAL ESTATE may provide professional assistance in connection with:

  • Residential property purchases and sales.
  • Buyer representation and property searches.
  • Property listing and marketing services.
  • Real estate negotiations and transaction coordination.
  • Selected residential rental transactions.
  • Referrals to independent legal, tax, mortgage, inspection, architectural, or other qualified professionals.

The scope of any professional representation, responsibilities, fees, commissions, and other relevant conditions will be established through the applicable agreement.

The agency may cooperate with other real estate professionals and brokerage firms, subject to the corresponding arrangements and applicable legal requirements.

No statement on this website guarantees the successful completion of a transaction or any particular investment result.

9. Purchase Offers, Reservations, and Agreements

Submitting an inquiry, requesting a showing, or expressing interest in a property does not constitute a legally binding purchase or rental agreement.

Real estate transactions may require written offers, accepted terms, appropriate contracts, due diligence, and compliance with applicable Mexican legal procedures.

Earnest money deposits, escrow arrangements, cancellation rights, refunds, financing contingencies, inspection provisions, and closing obligations will be governed by the specific agreements executed by the relevant parties.

No payment, reservation, purchase, or rental obligation is created solely by browsing the website or using its property search tools.

When online payments or reservations are expressly offered, the applicable conditions will be disclosed before the transaction is completed.

10. Financing and Third-Party Services

Financing information provided on the website is for general reference only.

Mortgage approval, loan terms, interest rates, fees, and other financing conditions are determined by the relevant financial institution.

ZONA SAN MIGUEL REAL ESTATE does not guarantee financing approval.

References to notaries, attorneys, accountants, lenders, escrow companies, inspectors, or other third-party professionals do not constitute a guarantee of their independent services.

Users are encouraged to review the qualifications, terms, fees, and responsibilities of any third-party provider before engaging their services.

11. User Responsibilities and Acceptable Use

Users agree to use the website lawfully and responsibly.

The following activities are prohibited:

  • Providing false or deliberately misleading information.
  • Attempting unauthorized access to website systems or data.
  • Introducing malicious software or interfering with website operations.
  • Using automated tools to extract substantial amounts of website information without authorization.
  • Reproducing or commercially exploiting property listings, photographs, or other protected materials without permission.
  • Using the website for fraudulent, unlawful, or abusive purposes.
  • Impersonating another person or organization.

We may take proportionate technical or legal measures against misuse of the website, consistent with applicable law.

12. Intellectual Property

Unless otherwise indicated, the website’s original text, design, branding, logos, graphics, proprietary search features, and other original materials belong to ZONA SAN MIGUEL REAL ESTATE or are used under the appropriate authorization.

Property photographs, videos, architectural plans, and other listing materials may also be owned by property owners, photographers, developers, or cooperating brokerage firms.

Users may view and share publicly available website links for legitimate personal and informational purposes.

Unauthorized reproduction, distribution, modification, commercial exploitation, or republication of protected content is prohibited without the applicable rights holder’s permission, except as permitted by law.

13. External Links and Third-Party Platforms

Our website may contain links to external websites, including real estate portals, mapping services, social media platfor